• Francesca Ratcliffe-Boize
  • e-mail
  • 020 7499 5955

Events Coordinator West End, England

Reference: EC/FRB Type: Permanent Start: ASAP Industry: Admin and Secretarial

Salary: £21000 - £22000 per annum

Responsibilities include:
Dealing with customer care and relations

Selling the venue:
Answer, handle and record all enquiries received
To meet prospective clients and conduct showrounds
Respond to brochure requests
Proactively sell the venue and its services turning enquiries into confirmed bookings
Effectively manage clients' accounts to achieve repeat business
Chase all provisional bookings after quotations have been issued. Verbally confirming where applicable and freeing diary space if bookings are not needed
Issue contracts and deposit invoices for each confirmed booking.
Chase outstanding contracts and deposits
Actively contribute towards and assist with marketing and promotional activities, including exhibitions and mailings

Quality control:
Ensure that each hall/room is set out correctly and to the appropriate standard and that the centre is clean
Carry out morning room checks and act as Duty Manager on evening functions as per the staff rota
Programme temperature controlling system for all rooms

Distribution of information:
Establish good working relations with colleagues and make sure relevant information is filtered through to the appropriate departments

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52 Berkeley Square London W1J 5BT020 7499 5955

Registration by appointment only
in Central London