• Kay Whalley
  • e-mail
  • 0207 4995 966

Membership Advisor - B2B Professional MembershipLondon, England

Reference: kema Type: Permanent Start: ASAP Industry: Admin and Secretarial

Salary: £29000 per annum

Description:
Membership Advisor - B2B Professional Membership

Knowledge and experience of handling high volume of client contact with experience of working within a membership/loyalty based environment is essential to join this highly prestigious professional membership concern.

To support the Head of Membership and the membership team to ensure the overall retention of members by delivering high levels of administration support and customer service.

Key tasks will include responding to members queries, proactive calling of members and processing new membership applications. To update members information on the database and record activities for follow up tasks. Working alongside the Business Development team to identify key issues relating to membership changes and feedback.

A logical and highly detailed approach is essential with the ability to understand and work with multiple systems and processes. First class communication skills both written and spoken and able to provide pro active support to the Head of Membership and the broader team especially during busy renewal periods. Good IT skills such as Word, Excel and Outlook with a friendly and professional manner to be often the first point of contact for the membership. Good level of education, professional and business approach. Send your CV NOW to Kay Whalley at Real Recruitment Ltd

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52 Berkeley Square London W1J 5BT020 7499 5955

Registration by appointment only
in Central London