• Sally Davies
  • e-mail
  • 07872619613

VIP Community & Relationship Manager, international conferencesLondon, England

Reference: JO0000002404 Type: Permanent Start: 20/05/2017 Industry: Marketing

Salary: £25000 per annum + plus excellent uncapped comms - ote £35k++

Description:
Our client, a leading international conference and technology company with an established presence, needs an ambitious VIP Community & Relationship Manager to strategically drive and secure senior delegates/ VIP's to attend their high profile B2B conferences and events.

Working on a challenging and fast paced portfolio of B2B conferences and events, you will:
- Lead the community building and relationship management for the events with VIPs and other key stakeholders
- Work with the conference producers, sales team members, speakers and sponsors to identify key industry community members and VIPs to invite to the events
- Contact selected individuals by email and by telephone to discuss attendance and securing their participation in various structured networking / social formats
- Meet and greet the VIPs onsite at the events, ensure they are looked after and participate in the proposed networking/social programme
- Ensure that VIPs have a superior customer experience throughout the campaign
- Help develop the online community through digital media channels
- Increase the overall community (including VIPs and key influencers), using research methods and relationship building

To succeed in this exciting role, you will be/will demonstrate:
- Self motivated and confident; happy to work individually and as part of a team
- Excellent interpersonal skills and phone manner
- Extremely organized, with outstanding time management and the ability to multi-task
- Excellent writing skills
- Strong Internet research skills
- Proven ability to use initiative when required and to go 'above and beyond' in order to deliver excellent customer service
- Experience of building relationships and working with C level executives - ideally you will have worked in a similar position before such as delegate sales.

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