• Charlotte Boize
  • e-mail
  • 07872619610

Graduate Business Development Researcher - London, England

Reference: cb bm Type: Permanent Start: ASAP Industry: Graduates and Trainees

Salary: £18000 - £20000 per annum + Bonus and Benefits

Description:
Graduate opportunity: Delegate engagement executive

What can we give you in your first serious role?
Work alongside creative and content professionals on our market-leading conferences, putting business leaders together their peers to network, learn and share. Create and foster relationships with legal business management professionals. Get out and connect with conference delegates at our events and beyond. Help our business grow, and grow our events to become the best they can be.

This a key role for our business - conferences are the place where our audience come together, and our events make a significant contribution to our revenues. As delegate engagement executive, you will play a vital part in our success by driving conference delegate sales into the future.

Why join?
Here we are an organically grown family of almost 20 people where every individual plays an important and valued role in the smooth running of the business. With numerous perks from team breakfasts to access to the Bike to Work scheme, if you want to be more than just a number and be a part of a rapidly growing organisation, you've come to the right place. We all sit together and work together. We like to work hard and chat, and we help each other deliver excellence.

What do we do?
A B2B online media, magazine publishing and conferences/events business based in London SW14. We run two legal business magazine/events media brands and a client-focused brand with online, networking events and jobs board platforms.

Duties and requirements
· While you'll sit within the sales team and report to our head of sales and client services, you will also work closely with our head of events and conference producers to plan tele-sales campaigns in advance of conferences.
· You will take responsibility for agreeing KPIs with key stakeholders (i.e. head of events, conference producers and head of sales and client services) and managing your time to achieve your targets.
· You will be expected to manage your time effectively ensuring the highest amount of tele-sales calls are delivered daily to ensure your targets are achieved.
· Using our CRM (Client Relationship Management) system which is Salesforce to record all communications, update records and overall ensure the integrity of our data is maintained.
· Processing all delegate bookings in CRM in conjunction with the conference team and ensuring all registration processes are completed.
· You will be expected to develop a deep understanding of our conferences and to be able to articulate clearly the subject matter with potential delegates.
· We want you to cultivate lasting relationships with our community, mostly who are executive/director and managerial level within law firms. Our philosophy isn't about one quick sell, it's about long term relationships based on trust and respect - we'd like you to practice that.
· Responding to inbound queries and questions about conferences in an efficient and knowledgeable way.
· Contributing ideas to marketing campaigns in terms of themes, timing and content.
· Where possible, promoting related products and activities from other brands within the business.

Skills/requirements

Essential
· You will of course love your telephone. We'll even give you a headset if that's what you prefer.
· Experience of delegate sales or media/conference sales, or tele-sales.
· Confident on the phone, of course! Remember the Cadbury's cream egg advert, we want you to sound as good as that - or like Morgan Freeman. It's up to you.
· All the characteristics of a great employee - highly organised, team player, lots of initiative, common sense.
· All the Ps - punctual, polite, persistent, persuasive, positive, precise
· We're an entrepreneurial business - so we like entrepreneurial thinkers.
· Highly IT literate - technophobes need not apply. If you can't wrangle LinkedIn like a ninja and Google like gangbusters, this is not the job for you. We want you to be highly proficient on systems - you will after all be managing your life in Salesforce.

Desired/advantageous
· Knowledge of legal sector
· Experience on Salesforce CRM

Opportunities, things to know about us
There is a lot of scope for advancement for the right person - we're continually looking at developing our products and activities and launching new initiatives, so there's no standing still. Therefore, there's an opportunity to take on more responsibility faster than you would at any large, lumbering media business, that's assuming you want more.
In return, we demand that people who work for Burlington Media be self-starting, initiative-rich, "I'll do that!" people. To succeed with us, all it takes is natural brilliance, the ability to read people's minds, a little client-facing nous and the will to do stuff really, really well. The last bit's the most important...
We are not like our competition, and we are determined to stay that way.

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52 Berkeley Square London W1J 5BT020 7499 5955

Registration by appointment only
in Central London