• Sally Davies
  • e-mail
  • 07872619613

Events Account & Diary ManagerLondon, England

Reference: SDEM1217 Type: Permanent Start: ASAP Industry: Hospitality and Catering

Salary: £28000 - £30000 per annum + plus bonuses & comms - ote £34k

Our client is a professional membership association who own two prestigious event venues in central London. They are seeking an experienced events professional to manage the reactive sales team of 4 individuals and act as the key point of liaison between the in-house service providers chefs, audio visual and operations teams for the day to day running of the two venues.

Key responsibilities:
- support the head of events in maximising the sales income for the venues by managing and ensuring optimum use of all available dates and venue spaces to achieve conversion of sales enquiries and yield
- line manage the reactive salesbteam ensuring the sales strategy is achieved together with the highest standards of sales and customer service delivery at all times
- research and implement improvements to the operation of the diary to increase efficiency and capitalise on bookings

Experience Required:
Excellent interpersonal skills and experience of providing supervisory or management to a reactive sales team
Ability to maintain organisational control and prioritise work over multiple activities and work flexibly in a varied and fast-paced environment
Efficient, confident and reliable individual with demonstrable professional client management and face-to-face sales negotiation
Strong administrator with excellent verbal/written communication skills
Proficient use of a booking software/database and Microsoft Word, Excel and Outlook
Demonstrable success in working with confidential information and with complete discretion
Ability to remain calm under pressure and adapt to the changing environment of event sales
A good team worker, self-motivated and able to build strong and effective working relationships with a diverse range of people across the department and organisation
Strong customer service skills

To be eligible for consideration, you must have current experience of diary management with a venue or hotel and ideally have people management experience too, or be on a path that makes this their next step. You will also be dynamic, willing to take on challenges and think outside the box and be proactive with your colleagues.

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52 Berkeley Square London W1J 5BT020 7499 5955

Registration by appointment only
in Central London