• Francesca Ratcliffe-Boize
  • e-mail
  • 020 7499 5955

Client Relationship Manager ExecLondon, England

Reference: CRMb/FRB Type: Permanent Start: ASAP Industry: Financial Services

Salary: £25000 per annum + £8-10k Annual Bonus

Description:
The client's products and services provide the global advisory and corporate communities with intelligence and analysis, leading to real revenues for clients. With regional head offices in London, New York and Hong Kong and journalists in locations worldwide, reliable and validated proprietary intelligence and historical data is provided via the on-line platforms. Their clients are amongst the world's leading legal and advisory firms, investment banks, hedge funds, private equity firms, fund managers, and corporate firms.
The client is the leading provider of intelligence to the biotechnology & pharmaceutical industry. They provide: detailed company profiles for over 4,400 biotech & pharmaceutical companies and exclusive editorial intelligence.

Job Qualifications:
A strong candidate will be educated to degree level or equivalent, have experience and knowledge of the pharmaceutical sector, excellent communication skills, be self-motivated, be energetic and enjoy an environment in which autonomy and an enthusiastic attitude is a must.
An ideal candidate would have also the following attributes:
* Outgoing personality and commercially driven; * An interest in databases and data mining; * Previous account management and/or group presentation experience
Job Description:
As a CRM Executive based in the London office, the candidate will be responsible for the client management and training of BPI portfolio of clients throughout Europe.
Key responsibilities include:
* Managing the existing client base whilst ensuring these clients renew their subscriptions; * Developing and cultivating relationships at the highest levels within these accounts; * Identifying and delivering increased revenues combined with excellent service levels; * Providing training and guidance to the client base, through one-on-one meetings, large scale presentations and telephone calls; * Travelling to regional bases of clients;
* Liaising with clients on the BPI helpdesk providing assistance on any issues related to the service and the database;

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52 Berkeley Square London W1J 5BT020 7499 5955

Registration by appointment only
in Central London